What we do

Services built for operational businesses.

Three focused practice areas that cover the technology lifecycle of a growing manufacturer, distributor, or product-based business.

NetSuite IT & Tech Management Integrations
Practice area 01

NetSuite

NetSuite is one of the most powerful ERP platforms available to mid-market businesses — and one of the most under-utilized. DCM Solutions helps you get the full value out of your investment, whether you're starting fresh or cleaning up a messy implementation.

With hands-on experience across manufacturing, wholesale, and retail environments, we configure and customize NetSuite around how your business actually works — not the other way around.

Configuration

Initial environment setup, chart of accounts, roles and permissions, custom fields, forms, and saved searches — built to match your workflows from day one.

  • Environment setup & subsidiaries
  • Roles, permissions & user setup
  • Custom fields, forms & records
  • Dashboards & saved searches
  • Tax, currency & localization

Development & Customization

When out-of-the-box functionality isn't enough, we extend NetSuite through scripting, workflows, and custom records — without creating technical debt.

  • SuiteScript development (2.x)
  • SuiteFlow workflow automation
  • Custom records & transaction types
  • SuiteBuilder customization
  • Saved search & report development

Order to Cash

From quote creation to revenue recognition — streamlined, accurate, and connected to your fulfillment and billing operations.

  • Quote & sales order management
  • Fulfillment & shipping workflows
  • Billing schedules & invoicing
  • Revenue recognition setup
  • Collections & AR reporting

Procure to Pay

A clean procurement process that gives your team visibility and your finance team confidence — from purchase request through vendor payment.

  • Purchase request & PO workflow
  • Vendor management setup
  • Receiving & three-way match
  • AP aging & payment runs
  • Approval routing & controls

Record to Report

Month-end close, financial reporting, and the reconciliation processes that give leadership accurate, timely visibility into business performance.

  • Period close procedures
  • Financial statement setup
  • Management reporting & KPIs
  • Intercompany eliminations
  • Audit trail & controls review

Health Checks & Training

Already on NetSuite but not getting full value? We audit your current instance and identify quick wins, cleanup items, and untapped capabilities. We also provide targeted training to improve user adoption.

  • Implementation audit & gap analysis
  • Technical debt cleanup
  • User adoption assessment
  • Role-based training sessions
  • Documentation & SOPs
Engagement options Available as fixed-fee projects, hourly advisory, or ongoing retainer support. Not sure what you need? Start with a free conversation.
Practice area 02

IT & Tech Management

Most businesses under $100M don't need a full-time IT Director — but they do need strategic technology leadership. DCM Solutions provides fractional IT management that's senior-level, practical, and built around your actual constraints.

From continuous improvement initiatives to vendor negotiations, we give growing businesses the IT leadership they need without the overhead of a full-time hire.

Fractional IT Leadership

Part-time IT Director or CTO services — strategic planning, vendor management, team oversight, and technology roadmapping at a fraction of full-time cost.

  • Technology strategy & roadmap
  • Vendor selection & negotiation
  • IT team oversight & mentoring
  • Board & leadership reporting
  • Budget planning & management

Continuous Improvement

Structured, ongoing programs to incrementally improve how your team uses technology — reducing friction, eliminating manual work, and building better habits over time.

  • Process mapping & gap analysis
  • Prioritized improvement backlog
  • Change management support
  • Adoption tracking & metrics
  • Quarterly business reviews

Efficiency Audits

A comprehensive review of your workflows, systems, hardware, and IT budget — identifying redundancies, waste, and opportunities to do more with what you have.

  • Workflow & process audit
  • Systems & software stack review
  • Hardware inventory & lifecycle
  • IT spend analysis & rightsizing
  • Findings report with prioritized actions

Policies & Procedures

Build the IT governance framework your business needs to scale — documented, practical, and written for real teams rather than compliance checkboxes.

  • IT policy library development
  • Acceptable use & security policies
  • Onboarding & offboarding procedures
  • Disaster recovery & business continuity
  • Vendor management documentation

Technology Roadmapping

A clear 12–36 month view of where your technology needs to go — tied to business goals, not just IT trends. Useful for leadership alignment, board reporting, and budget planning.

  • Current-state technology inventory
  • Business goal alignment
  • Phased initiative planning
  • Budget & resource estimates
  • Executive-ready presentation
Engagement options Fractional leadership engagements run on monthly retainer. Audits and roadmapping are typically fixed-fee. Let's figure out what fits.
Practice area 03

Integrations

Your ERP is only as valuable as the data flowing into and out of it. Disconnected systems create manual work, errors, and blind spots that slow your business down. We design and build integrations that are clean, documented, and built to last.

Whether it's connecting NetSuite to your e-commerce platform, 3PL, CRM, or a custom internal system, we handle the full lifecycle from architecture through deployment and handoff.

Design & Implementation

End-to-end integration delivery — from requirements gathering and solution design through build, testing, and go-live support.

  • Requirements & data mapping
  • Integration design documentation
  • Build & configuration
  • Testing & error handling
  • Go-live support & monitoring

Architecture Reviews

Already have integrations running but worried about fragility, gaps, or technical debt? We review your current integration landscape and provide a clear picture of what's working, what's at risk, and what needs to change.

  • Current-state integration inventory
  • Data flow & dependency mapping
  • Error handling & monitoring review
  • Risk & technical debt assessment
  • Remediation roadmap

iPaaS Platform Selection

Choosing the right integration platform (Celigo, Boomi, MuleSoft, Make, and others) has long-term cost and complexity implications. We provide objective guidance based on your systems, team, and scale.

  • Requirements & use case definition
  • Platform comparison & scoring
  • Total cost of ownership analysis
  • Vendor demo facilitation
  • Recommendation report
Common platforms We work across Celigo, Boomi, Make (Integromat), REST/SOAP APIs, and native NetSuite SuiteTalk. Platform selection guidance is always objective — we're not resellers. Tell us what you're working with.

Not sure where to start?

A free 30-minute call is usually enough to point you in the right direction — no commitment required.

Schedule a Free Consultation